868 lines
39 KiB
PHP
868 lines
39 KiB
PHP
<?php
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namespace App\Http\Controllers\Admin;
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use App\Http\Controllers\Concerns\ResolvesPlatformAdminContext;
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use App\Http\Controllers\Controller;
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use App\Models\Order;
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use App\Support\CacheKeys;
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use Illuminate\Database\Eloquent\Builder;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Illuminate\Support\Carbon;
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use Illuminate\Support\Facades\Cache;
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use Symfony\Component\HttpFoundation\StreamedResponse;
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use Illuminate\View\View;
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class OrderController extends Controller
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{
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use ResolvesPlatformAdminContext;
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protected array $statuses = ['pending', 'paid', 'shipped', 'completed', 'cancelled'];
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public function index(Request $request): View
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{
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$this->ensurePlatformAdmin($request);
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$page = max((int) $request->integer('page', 1), 1);
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$filters = $this->filters($request);
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$statusStatsFilters = $filters;
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$statusStatsFilters['status'] = '';
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if ($filters['has_validation_error'] ?? false) {
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return view('admin.orders.index', [
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'orders' => Order::query()->whereRaw('1 = 0')->paginate(10)->withQueryString(),
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'statusStats' => $this->emptyStatusStats(),
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'summaryStats' => $this->emptySummaryStats(),
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'trendStats' => $this->emptyTrendStats(),
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'operationsFocus' => $this->buildOperationsFocus($this->emptySummaryStats(), $filters),
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'workbenchLinks' => $this->workbenchLinks(),
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'filters' => $filters,
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'filterOptions' => [
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'statuses' => $this->statuses,
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'paymentStatuses' => ['unpaid', 'paid', 'refunded', 'failed'],
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'platforms' => ['pc', 'h5', 'wechat_mp', 'wechat_mini', 'app'],
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'deviceTypes' => ['desktop', 'mobile', 'mini-program', 'mobile-webview', 'app-api'],
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'paymentChannels' => ['wechat_pay', 'alipay'],
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'timeRanges' => [
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'all' => '全部时间',
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'today' => '今天',
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'last_7_days' => '近7天',
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],
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'sortOptions' => [
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'latest' => '创建时间倒序',
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'oldest' => '创建时间正序',
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'pay_amount_desc' => '实付金额从高到低',
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'pay_amount_asc' => '实付金额从低到高',
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'product_amount_desc' => '商品金额从高到低',
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'product_amount_asc' => '商品金额从低到高',
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],
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],
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'cacheMeta' => [
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'store' => config('cache.default'),
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'ttl' => '10m',
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],
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'activeFilterSummary' => $this->buildActiveFilterSummary($filters),
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'statusLabels' => $this->statusLabels(),
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'paymentStatusLabels' => $this->paymentStatusLabels(),
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'platformLabels' => $this->platformLabels(),
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'deviceTypeLabels' => $this->deviceTypeLabels(),
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'paymentChannelLabels' => $this->paymentChannelLabels(),
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]);
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}
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$summaryStats = Cache::remember(
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CacheKeys::platformOrdersSummary($statusStatsFilters),
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now()->addMinutes(10),
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fn () => $this->buildSummaryStats($this->applyFilters(Order::query(), $statusStatsFilters))
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);
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return view('admin.orders.index', [
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'orders' => Cache::remember(
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CacheKeys::platformOrdersList($page, $filters),
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now()->addMinutes(10),
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fn () => $this->applySorting($this->applyFilters(Order::query()->with('merchant'), $filters), $filters)
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->paginate(10)
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->withQueryString()
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),
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'statusStats' => Cache::remember(
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CacheKeys::platformOrdersStatusStats($statusStatsFilters),
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now()->addMinutes(10),
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fn () => $this->buildStatusStats($this->applyFilters(Order::query(), $statusStatsFilters))
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),
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'summaryStats' => $summaryStats,
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'operationsFocus' => $this->buildOperationsFocus($summaryStats, $filters),
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'workbenchLinks' => $this->workbenchLinks(),
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'trendStats' => Cache::remember(
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CacheKeys::platformOrdersTrendSummary($statusStatsFilters),
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now()->addMinutes(10),
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fn () => $this->buildTrendStats($this->applyFilters(Order::query(), $statusStatsFilters))
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),
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'filters' => $filters,
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'filterOptions' => [
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'statuses' => $this->statuses,
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'paymentStatuses' => ['unpaid', 'paid', 'refunded', 'failed'],
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'platforms' => ['pc', 'h5', 'wechat_mp', 'wechat_mini', 'app'],
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'deviceTypes' => ['desktop', 'mobile', 'mini-program', 'mobile-webview', 'app-api'],
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'paymentChannels' => ['wechat_pay', 'alipay'],
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'timeRanges' => [
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'all' => '全部时间',
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'today' => '今天',
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'last_7_days' => '近7天',
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],
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'sortOptions' => [
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'latest' => '创建时间倒序',
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'oldest' => '创建时间正序',
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'pay_amount_desc' => '实付金额从高到低',
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'pay_amount_asc' => '实付金额从低到高',
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'product_amount_desc' => '商品金额从高到低',
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'product_amount_asc' => '商品金额从低到高',
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],
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],
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'cacheMeta' => [
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'store' => config('cache.default'),
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'ttl' => '10m',
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],
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'activeFilterSummary' => $this->buildActiveFilterSummary($filters),
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'statusLabels' => $this->statusLabels(),
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'paymentStatusLabels' => $this->paymentStatusLabels(),
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'platformLabels' => $this->platformLabels(),
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'deviceTypeLabels' => $this->deviceTypeLabels(),
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'paymentChannelLabels' => $this->paymentChannelLabels(),
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]);
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}
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public function show(Request $request, int $id): View
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{
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$this->ensurePlatformAdmin($request);
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return view('admin.orders.show', [
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'order' => Order::query()->with(['merchant', 'items.product', 'user'])->findOrFail($id),
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]);
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}
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public function export(Request $request): StreamedResponse|RedirectResponse
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{
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$this->ensurePlatformAdmin($request);
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$filters = $this->filters($request);
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if ($filters['has_validation_error'] ?? false) {
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return redirect('/admin/orders?' . http_build_query($this->exportableFilters($filters)))
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->withErrors($filters['validation_errors'] ?? ['订单筛选条件不合法，请先修正后再导出。']);
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}
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$fileName = 'platform_orders_' . now()->format('Ymd_His') . '.csv';
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$exportSummary = $this->buildSummaryStats(
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$this->applyFilters(Order::query(), $filters)
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);
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return response()->streamDownload(function () use ($filters, $exportSummary) {
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$handle = fopen('php://output', 'w');
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fwrite($handle, "\xEF\xBB\xBF");
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foreach ($this->exportSummaryRows($filters, 'platform') as $summaryRow) {
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fputcsv($handle, $summaryRow);
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}
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fputcsv($handle, ['导出订单数', $exportSummary['total_orders'] ?? 0]);
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fputcsv($handle, ['导出实付总额', number_format((float) ($exportSummary['total_pay_amount'] ?? 0), 2, '.', '')]);
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fputcsv($handle, ['导出平均客单价', number_format((float) ($exportSummary['average_order_amount'] ?? 0), 2, '.', '')]);
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fputcsv($handle, ['导出已支付订单数', $exportSummary['paid_orders'] ?? 0]);
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fputcsv($handle, ['导出支付失败订单', $exportSummary['failed_payment_orders'] ?? 0]);
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fputcsv($handle, []);
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fputcsv($handle, [
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'ID',
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'商家ID',
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'商家名称',
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'用户ID',
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'订单号',
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'订单状态',
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'支付状态',
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'平台',
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'设备类型',
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'支付渠道',
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'买家姓名',
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'买家手机',
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'买家邮箱',
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'商品金额',
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'优惠金额',
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'运费',
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'实付金额',
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'商品行数',
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'商品件数',
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'商品摘要',
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'创建时间',
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'支付时间',
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'发货时间',
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'完成时间',
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'备注',
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]);
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foreach ($this->applySorting($this->applyFilters(Order::query()->with(['merchant', 'items']), $filters), $filters)->cursor() as $order) {
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$itemCount = $order->items->count();
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$totalQuantity = (int) $order->items->sum('quantity');
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$itemSummary = $order->items
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->map(fn ($item) => trim(($item->product_title ?? '商品') . ' x' . ((int) $item->quantity)))
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->implode(' | ');
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fputcsv($handle, [
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$order->id,
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$order->merchant_id,
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$order->merchant?->name ?? '',
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$order->user_id,
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$order->order_no,
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$this->statusLabel((string) $order->status),
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$this->paymentStatusLabel((string) $order->payment_status),
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$this->platformLabel((string) $order->platform),
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$this->deviceTypeLabel((string) $order->device_type),
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$this->paymentChannelLabel((string) $order->payment_channel),
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$order->buyer_name,
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$order->buyer_phone,
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$order->buyer_email,
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number_format((float) $order->product_amount, 2, '.', ''),
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number_format((float) $order->discount_amount, 2, '.', ''),
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number_format((float) $order->shipping_amount, 2, '.', ''),
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number_format((float) $order->pay_amount, 2, '.', ''),
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$itemCount,
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$totalQuantity,
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$itemSummary,
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optional($order->created_at)?->format('Y-m-d H:i:s'),
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optional($order->paid_at)?->format('Y-m-d H:i:s'),
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optional($order->shipped_at)?->format('Y-m-d H:i:s'),
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optional($order->completed_at)?->format('Y-m-d H:i:s'),
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$order->remark,
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]);
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}
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fclose($handle);
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}, $fileName, [
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'Content-Type' => 'text/csv; charset=UTF-8',
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]);
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}
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public function updateStatus(Request $request, int $id): RedirectResponse
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{
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$data = $request->validate([
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'status' => ['required', 'string'],
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]);
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$order = Order::query()->findOrFail($id);
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$order->update(['status' => $data['status']]);
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Cache::add(CacheKeys::platformOrdersVersion(), 1, now()->addDays(30));
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Cache::increment(CacheKeys::platformOrdersVersion());
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Cache::forget(CacheKeys::platformDashboardStats());
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return redirect('/admin/orders')->with('success', '订单状态更新成功');
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}
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protected function filters(Request $request): array
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{
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$timeRange = trim((string) $request->string('time_range', 'all'));
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$rawStartDate = trim((string) $request->string('start_date'));
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$rawEndDate = trim((string) $request->string('end_date'));
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$minPayAmount = trim((string) $request->string('min_pay_amount'));
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$maxPayAmount = trim((string) $request->string('max_pay_amount'));
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$validationErrors = [];
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if ($timeRange === 'today') {
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$startDate = now()->toDateString();
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$endDate = now()->toDateString();
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} elseif ($timeRange === 'last_7_days') {
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$startDate = now()->subDays(6)->toDateString();
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$endDate = now()->toDateString();
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} else {
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$timeRange = 'all';
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$startDate = $rawStartDate;
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$endDate = $rawEndDate;
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}
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if ($rawStartDate !== '' && ! $this->isValidDate($rawStartDate)) {
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$validationErrors[] = '开始日期格式不正确，请使用 YYYY-MM-DD。';
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}
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if ($rawEndDate !== '' && ! $this->isValidDate($rawEndDate)) {
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$validationErrors[] = '结束日期格式不正确，请使用 YYYY-MM-DD。';
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}
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if ($rawStartDate !== '' && $rawEndDate !== '' && $this->isValidDate($rawStartDate) && $this->isValidDate($rawEndDate) && $rawStartDate > $rawEndDate) {
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$validationErrors[] = '开始日期不能晚于结束日期。';
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}
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if ($minPayAmount !== '' && ! is_numeric($minPayAmount)) {
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$validationErrors[] = '最低实付金额必须为数字。';
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}
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if ($maxPayAmount !== '' && ! is_numeric($maxPayAmount)) {
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$validationErrors[] = '最高实付金额必须为数字。';
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}
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if ($minPayAmount !== '' && $maxPayAmount !== '' && is_numeric($minPayAmount) && is_numeric($maxPayAmount) && (float) $minPayAmount > (float) $maxPayAmount) {
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$validationErrors[] = '最低实付金额不能大于最高实付金额。';
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}
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return [
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'status' => trim((string) $request->string('status')),
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'payment_status' => trim((string) $request->string('payment_status')),
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'platform' => trim((string) $request->string('platform')),
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'device_type' => trim((string) $request->string('device_type')),
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'payment_channel' => trim((string) $request->string('payment_channel')),
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'keyword' => trim((string) $request->string('keyword')),
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'start_date' => $startDate,
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'end_date' => $endDate,
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'min_pay_amount' => $minPayAmount,
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'max_pay_amount' => $maxPayAmount,
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'time_range' => $timeRange,
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'sort' => trim((string) $request->string('sort', 'latest')),
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'validation_errors' => $validationErrors,
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'has_validation_error' => ! empty($validationErrors),
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];
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}
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protected function applyFilters(Builder $query, array $filters): Builder
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{
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return $query
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->when(($filters['status'] ?? '') !== '', fn ($builder) => $builder->where('status', $filters['status']))
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->when(($filters['payment_status'] ?? '') !== '', fn ($builder) => $builder->where('payment_status', $filters['payment_status']))
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->when(($filters['platform'] ?? '') !== '', fn ($builder) => $builder->where('platform', $filters['platform']))
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->when(($filters['device_type'] ?? '') !== '', fn ($builder) => $builder->where('device_type', $filters['device_type']))
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->when(($filters['payment_channel'] ?? '') !== '', fn ($builder) => $builder->where('payment_channel', $filters['payment_channel']))
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->when(($filters['keyword'] ?? '') !== '', fn ($builder) => $builder->where(function ($subQuery) use ($filters) {
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$subQuery->where('order_no', 'like', '%' . $filters['keyword'] . '%')
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->orWhere('buyer_name', 'like', '%' . $filters['keyword'] . '%')
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->orWhere('buyer_phone', 'like', '%' . $filters['keyword'] . '%')
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->orWhere('buyer_email', 'like', '%' . $filters['keyword'] . '%');
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}))
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->when(($filters['start_date'] ?? '') !== '', fn ($builder) => $builder->whereDate('created_at', '>=', $filters['start_date']))
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->when(($filters['end_date'] ?? '') !== '', fn ($builder) => $builder->whereDate('created_at', '<=', $filters['end_date']))
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->when(($filters['min_pay_amount'] ?? '') !== '' && is_numeric($filters['min_pay_amount']), fn ($builder) => $builder->where('pay_amount', '>=', $filters['min_pay_amount']))
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->when(($filters['max_pay_amount'] ?? '') !== '' && is_numeric($filters['max_pay_amount']), fn ($builder) => $builder->where('pay_amount', '<=', $filters['max_pay_amount']));
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}
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protected function buildStatusStats(Builder $query): array
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{
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$counts = (clone $query)
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->selectRaw('status, COUNT(*) as aggregate')
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->groupBy('status')
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->pluck('aggregate', 'status');
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$stats = ['all' => (int) $counts->sum()];
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foreach ($this->statuses as $status) {
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$stats[$status] = (int) ($counts[$status] ?? 0);
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}
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return $stats;
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}
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protected function applySorting(Builder $query, array $filters): Builder
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{
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return match ($filters['sort'] ?? 'latest') {
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'oldest' => $query->orderBy('created_at')->orderBy('id'),
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'pay_amount_desc' => $query->orderByDesc('pay_amount')->orderByDesc('id'),
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'pay_amount_asc' => $query->orderBy('pay_amount')->orderByDesc('id'),
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'product_amount_desc' => $query->orderByDesc('product_amount')->orderByDesc('id'),
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'product_amount_asc' => $query->orderBy('product_amount')->orderByDesc('id'),
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default => $query->latest(),
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};
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}
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protected function buildSummaryStats(Builder $query): array
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{
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$summary = (clone $query)
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->selectRaw('COUNT(*) as total_orders')
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->selectRaw('COALESCE(SUM(pay_amount), 0) as total_pay_amount')
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->selectRaw("SUM(CASE WHEN payment_status = 'unpaid' THEN pay_amount ELSE 0 END) as unpaid_pay_amount")
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->selectRaw("SUM(CASE WHEN payment_status = 'paid' THEN pay_amount ELSE 0 END) as paid_pay_amount")
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->selectRaw("SUM(CASE WHEN payment_status = 'paid' THEN 1 ELSE 0 END) as paid_orders")
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->selectRaw("SUM(CASE WHEN payment_status = 'refunded' THEN 1 ELSE 0 END) as refunded_orders")
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->selectRaw("SUM(CASE WHEN payment_status = 'failed' THEN 1 ELSE 0 END) as failed_payment_orders")
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->selectRaw("SUM(CASE WHEN status = 'paid' THEN 1 ELSE 0 END) as pending_shipment_orders")
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->selectRaw("SUM(CASE WHEN status = 'completed' THEN 1 ELSE 0 END) as completed_orders")
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->selectRaw("SUM(CASE WHEN status = 'cancelled' THEN 1 ELSE 0 END) as cancelled_orders")
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->first();
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$totalOrders = (int) ($summary->total_orders ?? 0);
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$totalPayAmount = (float) ($summary->total_pay_amount ?? 0);
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$paidOrders = (int) ($summary->paid_orders ?? 0);
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$refundedOrders = (int) ($summary->refunded_orders ?? 0);
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$completedOrders = (int) ($summary->completed_orders ?? 0);
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$cancelledOrders = (int) ($summary->cancelled_orders ?? 0);
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return [
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'total_orders' => $totalOrders,
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'total_pay_amount' => $totalPayAmount,
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'unpaid_pay_amount' => (float) ($summary->unpaid_pay_amount ?? 0),
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'paid_pay_amount' => (float) ($summary->paid_pay_amount ?? 0),
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'paid_orders' => $paidOrders,
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'refunded_orders' => $refundedOrders,
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'failed_payment_orders' => (int) ($summary->failed_payment_orders ?? 0),
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'pending_shipment_orders' => (int) ($summary->pending_shipment_orders ?? 0),
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'completed_orders' => $completedOrders,
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'cancelled_orders' => $cancelledOrders,
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'average_order_amount' => $totalOrders > 0 ? round($totalPayAmount / $totalOrders, 2) : 0,
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'payment_rate' => $totalOrders > 0 ? round(($paidOrders / $totalOrders) * 100, 2) : 0,
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'refund_rate' => $paidOrders > 0 ? round(($refundedOrders / $paidOrders) * 100, 2) : 0,
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'completion_rate' => $totalOrders > 0 ? round(($completedOrders / $totalOrders) * 100, 2) : 0,
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'cancellation_rate' => $totalOrders > 0 ? round(($cancelledOrders / $totalOrders) * 100, 2) : 0,
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];
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}
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|
|
|
protected function buildTrendStats(Builder $query): array
|
|
{
|
|
$todayStart = Carbon::today();
|
|
$tomorrowStart = (clone $todayStart)->copy()->addDay();
|
|
$last7DaysStart = (clone $todayStart)->copy()->subDays(6)->startOfDay();
|
|
|
|
$today = (clone $query)
|
|
->where('created_at', '>=', $todayStart)
|
|
->where('created_at', '<', $tomorrowStart)
|
|
->selectRaw('COUNT(*) as total_orders')
|
|
->selectRaw('COALESCE(SUM(CASE WHEN payment_status = \'paid\' THEN pay_amount ELSE 0 END), 0) as total_pay_amount')
|
|
->first();
|
|
|
|
$last7Days = (clone $query)
|
|
->where('created_at', '>=', $last7DaysStart)
|
|
->where('created_at', '<', $tomorrowStart)
|
|
->selectRaw('COUNT(*) as total_orders')
|
|
->selectRaw('COALESCE(SUM(CASE WHEN payment_status = \'paid\' THEN pay_amount ELSE 0 END), 0) as total_pay_amount')
|
|
->first();
|
|
|
|
return [
|
|
'today_orders' => (int) ($today->total_orders ?? 0),
|
|
'today_pay_amount' => (float) ($today->total_pay_amount ?? 0),
|
|
'last_7_days_orders' => (int) ($last7Days->total_orders ?? 0),
|
|
'last_7_days_pay_amount' => (float) ($last7Days->total_pay_amount ?? 0),
|
|
];
|
|
}
|
|
|
|
protected function emptyStatusStats(): array
|
|
{
|
|
$stats = ['all' => 0];
|
|
|
|
foreach ($this->statuses as $status) {
|
|
$stats[$status] = 0;
|
|
}
|
|
|
|
return $stats;
|
|
}
|
|
|
|
protected function emptySummaryStats(): array
|
|
{
|
|
return [
|
|
'total_orders' => 0,
|
|
'total_pay_amount' => 0,
|
|
'unpaid_pay_amount' => 0,
|
|
'paid_pay_amount' => 0,
|
|
'paid_orders' => 0,
|
|
'refunded_orders' => 0,
|
|
'failed_payment_orders' => 0,
|
|
'pending_shipment_orders' => 0,
|
|
'completed_orders' => 0,
|
|
'cancelled_orders' => 0,
|
|
'average_order_amount' => 0,
|
|
'payment_rate' => 0,
|
|
'refund_rate' => 0,
|
|
'completion_rate' => 0,
|
|
'cancellation_rate' => 0,
|
|
];
|
|
}
|
|
|
|
protected function emptyTrendStats(): array
|
|
{
|
|
return [
|
|
'today_orders' => 0,
|
|
'today_pay_amount' => 0,
|
|
'last_7_days_orders' => 0,
|
|
'last_7_days_pay_amount' => 0,
|
|
];
|
|
}
|
|
|
|
protected function isValidDate(string $value): bool
|
|
{
|
|
try {
|
|
$date = Carbon::createFromFormat('Y-m-d', $value);
|
|
} catch (\Throwable $exception) {
|
|
return false;
|
|
}
|
|
|
|
return $date && $date->format('Y-m-d') === $value;
|
|
}
|
|
|
|
protected function exportableFilters(array $filters): array
|
|
{
|
|
return array_filter([
|
|
'status' => $filters['status'] ?? '',
|
|
'payment_status' => $filters['payment_status'] ?? '',
|
|
'platform' => $filters['platform'] ?? '',
|
|
'device_type' => $filters['device_type'] ?? '',
|
|
'payment_channel' => $filters['payment_channel'] ?? '',
|
|
'keyword' => $filters['keyword'] ?? '',
|
|
'start_date' => $filters['start_date'] ?? '',
|
|
'end_date' => $filters['end_date'] ?? '',
|
|
'min_pay_amount' => $filters['min_pay_amount'] ?? '',
|
|
'max_pay_amount' => $filters['max_pay_amount'] ?? '',
|
|
'time_range' => $filters['time_range'] ?? '',
|
|
'sort' => $filters['sort'] ?? '',
|
|
], fn ($value) => $value !== null && $value !== '' && $value !== 'all' && $value !== 'latest');
|
|
}
|
|
|
|
protected function exportSummaryRows(array $filters, string $scope, ?int $merchantId = null): array
|
|
{
|
|
return [
|
|
['导出信息', $scope === 'platform' ? '总台订单导出' : '商家订单导出'],
|
|
['导出时间', now()->format('Y-m-d H:i:s')],
|
|
['商家ID', $merchantId ? (string) $merchantId : '全部商家'],
|
|
['订单状态', $this->statusLabel($filters['status'] ?? '')],
|
|
['支付状态', $this->paymentStatusLabel($filters['payment_status'] ?? '')],
|
|
['平台', $this->platformLabel($filters['platform'] ?? '')],
|
|
['设备类型', $this->displayFilterValue((string) ($filters['device_type'] ?? ''), $this->deviceTypeLabels())],
|
|
['支付渠道', $this->displayFilterValue((string) ($filters['payment_channel'] ?? ''), $this->paymentChannelLabels())],
|
|
['关键词', $this->displayTextValue($filters['keyword'] ?? '')],
|
|
['快捷时间范围', $this->displayFilterValue($filters['time_range'] ?? 'all', [
|
|
'all' => '全部时间',
|
|
'today' => '今天',
|
|
'last_7_days' => '近7天',
|
|
])],
|
|
['开始日期', $this->displayTextValue($filters['start_date'] ?? '')],
|
|
['结束日期', $this->displayTextValue($filters['end_date'] ?? '')],
|
|
['最低实付金额', $this->displayMoneyValue($filters['min_pay_amount'] ?? '')],
|
|
['最高实付金额', $this->displayMoneyValue($filters['max_pay_amount'] ?? '')],
|
|
['排序', $this->sortLabel($filters['sort'] ?? 'latest')],
|
|
];
|
|
}
|
|
|
|
protected function buildActiveFilterSummary(array $filters): array
|
|
{
|
|
return [
|
|
'关键词' => $this->displayTextValue($filters['keyword'] ?? '', '全部'),
|
|
'订单状态' => $this->statusLabel($filters['status'] ?? ''),
|
|
'支付状态' => $this->paymentStatusLabel($filters['payment_status'] ?? ''),
|
|
'平台' => $this->platformLabel($filters['platform'] ?? ''),
|
|
'设备类型' => $this->displayFilterValue((string) ($filters['device_type'] ?? ''), $this->deviceTypeLabels()),
|
|
'支付渠道' => $this->displayFilterValue((string) ($filters['payment_channel'] ?? ''), $this->paymentChannelLabels()),
|
|
'实付金额区间' => $this->formatMoneyRange($filters['min_pay_amount'] ?? '', $filters['max_pay_amount'] ?? ''),
|
|
'排序' => $this->sortLabel($filters['sort'] ?? 'latest'),
|
|
];
|
|
}
|
|
|
|
protected function statusLabels(): array
|
|
{
|
|
return [
|
|
'pending' => '待处理',
|
|
'paid' => '已支付',
|
|
'shipped' => '已发货',
|
|
'completed' => '已完成',
|
|
'cancelled' => '已取消',
|
|
];
|
|
}
|
|
|
|
protected function statusLabel(string $status): string
|
|
{
|
|
return $this->statusLabels()[$status] ?? '全部';
|
|
}
|
|
|
|
protected function paymentStatusLabels(): array
|
|
{
|
|
return [
|
|
'unpaid' => '未支付',
|
|
'paid' => '已支付',
|
|
'refunded' => '已退款',
|
|
'failed' => '支付失败',
|
|
];
|
|
}
|
|
|
|
protected function paymentStatusLabel(string $status): string
|
|
{
|
|
return $this->paymentStatusLabels()[$status] ?? '全部';
|
|
}
|
|
|
|
protected function platformLabels(): array
|
|
{
|
|
return [
|
|
'pc' => 'PC 端',
|
|
'h5' => 'H5',
|
|
'wechat_mp' => '微信公众号',
|
|
'wechat_mini' => '微信小程序',
|
|
'app' => 'APP 接口预留',
|
|
];
|
|
}
|
|
|
|
protected function platformLabel(string $platform): string
|
|
{
|
|
return $this->platformLabels()[$platform] ?? '全部';
|
|
}
|
|
|
|
protected function deviceTypeLabels(): array
|
|
{
|
|
return [
|
|
'desktop' => '桌面浏览器',
|
|
'mobile' => '移动浏览器',
|
|
'mini-program' => '小程序环境',
|
|
'mobile-webview' => '微信内网页',
|
|
'app-api' => 'APP 接口',
|
|
];
|
|
}
|
|
|
|
protected function deviceTypeLabel(string $deviceType): string
|
|
{
|
|
return $this->deviceTypeLabels()[$deviceType] ?? ($deviceType === '' ? '未设置' : $deviceType);
|
|
}
|
|
|
|
protected function paymentChannelLabels(): array
|
|
{
|
|
return [
|
|
'wechat_pay' => '微信支付',
|
|
'alipay' => '支付宝',
|
|
];
|
|
}
|
|
|
|
protected function paymentChannelLabel(string $paymentChannel): string
|
|
{
|
|
return $this->paymentChannelLabels()[$paymentChannel] ?? ($paymentChannel === '' ? '未设置' : $paymentChannel);
|
|
}
|
|
|
|
protected function sortLabel(string $sort): string
|
|
{
|
|
return match ($sort) {
|
|
'oldest' => '创建时间正序',
|
|
'pay_amount_desc' => '实付金额从高到低',
|
|
'pay_amount_asc' => '实付金额从低到高',
|
|
'product_amount_desc' => '商品金额从高到低',
|
|
'product_amount_asc' => '商品金额从低到高',
|
|
default => '创建时间倒序',
|
|
};
|
|
}
|
|
|
|
protected function formatMoneyRange(string $min, string $max): string
|
|
{
|
|
if ($min === '' && $max === '') {
|
|
return '全部';
|
|
}
|
|
|
|
$minLabel = $min !== '' && is_numeric($min) ? ('¥' . number_format((float) $min, 2, '.', '')) : '不限';
|
|
$maxLabel = $max !== '' && is_numeric($max) ? ('¥' . number_format((float) $max, 2, '.', '')) : '不限';
|
|
|
|
return $minLabel . ' ~ ' . $maxLabel;
|
|
}
|
|
|
|
protected function displayFilterValue(string $value, array $options): string
|
|
{
|
|
if ($value === '') {
|
|
return '全部';
|
|
}
|
|
|
|
return (string) ($options[$value] ?? $value);
|
|
}
|
|
|
|
protected function displayTextValue(string $value, string $default = '未设置'): string
|
|
{
|
|
return $value === '' ? $default : $value;
|
|
}
|
|
|
|
protected function displayMoneyValue(string $value): string
|
|
{
|
|
if ($value === '') {
|
|
return '全部';
|
|
}
|
|
|
|
return is_numeric($value) ? ('¥' . number_format((float) $value, 2, '.', '')) : $value;
|
|
}
|
|
|
|
protected function workbenchLinks(): array
|
|
{
|
|
return [
|
|
'paid_high_amount' => '/admin/orders?sort=pay_amount_desc&payment_status=paid',
|
|
'pending_latest' => '/admin/orders?sort=latest&payment_status=unpaid',
|
|
'failed_latest' => '/admin/orders?sort=latest&payment_status=failed',
|
|
'completed_latest' => '/admin/orders?sort=latest&status=completed',
|
|
'current' => '/admin/orders',
|
|
];
|
|
}
|
|
|
|
protected function buildOperationsFocus(array $summaryStats, array $filters): array
|
|
{
|
|
$pendingCount = (int) Order::query()->where('payment_status', 'unpaid')->count();
|
|
$failedCount = (int) Order::query()->where('payment_status', 'failed')->count();
|
|
$completedCount = (int) Order::query()->where('status', 'completed')->count();
|
|
$links = $this->workbenchLinks();
|
|
$currentQuery = http_build_query(array_filter($this->exportableFilters($filters), fn ($value) => $value !== null && $value !== '' && $value !== 'all' && $value !== 'latest'));
|
|
$currentUrl = $links['current'] . ($currentQuery !== '' ? ('?' . $currentQuery) : '');
|
|
$workbench = [
|
|
'高金额已支付' => $links['paid_high_amount'],
|
|
'待支付跟进' => $links['pending_latest'],
|
|
'支付失败排查' => $links['failed_latest'],
|
|
'最近完成订单' => $links['completed_latest'],
|
|
'返回当前筛选视图' => $currentUrl,
|
|
];
|
|
$signals = [
|
|
'待支付订单' => $pendingCount,
|
|
'支付失败订单' => $failedCount,
|
|
'已完成订单' => $completedCount,
|
|
];
|
|
|
|
if (($filters['platform'] ?? '') === 'wechat_mini') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦微信小程序订单，建议优先关注下单到支付转化是否顺畅，并同步排查小程序端支付回流体验。',
|
|
'actions' => [
|
|
['label' => '继续查看微信小程序订单', 'url' => $currentUrl],
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['payment_channel'] ?? '') === 'wechat_pay') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦微信支付订单，建议优先核对支付成功率、回调稳定性与失败重试转化。',
|
|
'actions' => [
|
|
['label' => '继续查看微信支付订单', 'url' => $currentUrl],
|
|
['label' => '去看支付失败订单', 'url' => $links['failed_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['device_type'] ?? '') === 'mini-program') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦小程序环境订单，建议优先核对授权链路、支付唤起表现与下单回流是否顺畅。',
|
|
'actions' => [
|
|
['label' => '继续查看小程序环境订单', 'url' => $currentUrl],
|
|
['label' => '去看微信支付订单', 'url' => $links['failed_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['device_type'] ?? '') === 'mobile-webview') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦微信内网页订单，建议优先关注授权静默登录、页面跳转稳定性与支付拉起后的回流体验。',
|
|
'actions' => [
|
|
['label' => '继续查看微信内网页订单', 'url' => $currentUrl],
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['device_type'] ?? '') === 'mobile') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦移动浏览器订单，建议优先关注 H5 下单链路、页面加载稳定性与支付转化流失点。',
|
|
'actions' => [
|
|
['label' => '继续查看移动浏览器订单', 'url' => $currentUrl],
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['device_type'] ?? '') === 'desktop') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦桌面浏览器订单，建议优先关注 PC 端下单流程、页面首屏稳定性与高客单转化表现。',
|
|
'actions' => [
|
|
['label' => '继续查看桌面浏览器订单', 'url' => $currentUrl],
|
|
['label' => '去看高金额已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['payment_status'] ?? '') === 'failed') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦支付失败订单，建议优先排查支付渠道、回调结果与用户重试情况。',
|
|
'actions' => [
|
|
['label' => '继续查看支付失败订单', 'url' => $currentUrl],
|
|
['label' => '去看高金额已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['payment_status'] ?? '') === 'unpaid') {
|
|
return [
|
|
'headline' => '当前筛选已聚焦待支付订单，建议优先跟进下单未支付用户，并观察支付转化时效。',
|
|
'actions' => [
|
|
['label' => '继续查看待支付订单', 'url' => $currentUrl],
|
|
['label' => '去看高金额已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['payment_status'] ?? '') === 'paid') {
|
|
return [
|
|
'headline' => '当前正在查看已支付订单，建议优先关注高金额订单履约进度与异常售后风险。',
|
|
'actions' => [
|
|
['label' => '继续查看已支付订单', 'url' => $currentUrl],
|
|
['label' => '去看最近完成订单', 'url' => $links['completed_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($filters['status'] ?? '') === 'completed') {
|
|
return [
|
|
'headline' => '当前正在查看已完成订单，建议复盘高客单成交与复购来源，沉淀更稳定的转化路径。',
|
|
'actions' => [
|
|
['label' => '继续查看已完成订单', 'url' => $currentUrl],
|
|
['label' => '去看高金额已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($summaryStats['total_orders'] ?? 0) <= 0) {
|
|
return [
|
|
'headline' => '当前总台视角下暂无订单，建议先确认交易链路、支付链路与站点回写链路是否都已打通。',
|
|
'actions' => [
|
|
['label' => '先看订单整体情况', 'url' => $links['paid_high_amount']],
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
if (($summaryStats['total_orders'] ?? 0) < 5) {
|
|
return [
|
|
'headline' => '当前总台订单仍较少，建议优先关注待支付订单，并同步查看已支付订单质量。',
|
|
'actions' => [
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
['label' => '去看已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
|
|
return [
|
|
'headline' => $failedCount > 0
|
|
? '当前总台订单已形成基础规模，建议优先关注待支付、支付失败与高金额已支付订单。'
|
|
: '当前总台订单已形成基础规模，建议优先关注待支付与高金额已支付订单，保持交易闭环稳定。',
|
|
'actions' => $failedCount > 0
|
|
? [
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
['label' => '去看支付失败订单', 'url' => $links['failed_latest']],
|
|
]
|
|
: [
|
|
['label' => '去看待支付订单', 'url' => $links['pending_latest']],
|
|
['label' => '去看高金额已支付订单', 'url' => $links['paid_high_amount']],
|
|
],
|
|
'workbench' => $workbench,
|
|
'signals' => $signals,
|
|
];
|
|
}
|
|
}
|