ensurePlatformAdmin($request); $filters = [ 'status' => trim((string) $request->query('status', '')), 'payment_status' => trim((string) $request->query('payment_status', '')), 'merchant_id' => trim((string) $request->query('merchant_id', '')), 'plan_id' => trim((string) $request->query('plan_id', '')), 'fail_only' => (string) $request->query('fail_only', ''), 'synced_only' => (string) $request->query('synced_only', ''), 'sync_status' => trim((string) $request->query('sync_status', '')), 'keyword' => trim((string) $request->query('keyword', '')), // 只看“可同步订阅”的订单:已支付 + 已生效 + 未同步(用于运营快速处理) 'syncable_only' => (string) $request->query('syncable_only', ''), // 只看最近 24 小时批量同步过的订单(可治理追踪) 'batch_synced_24h' => (string) $request->query('batch_synced_24h', ''), ]; $orders = $this->applyFilters(PlatformOrder::query()->with(['merchant', 'plan', 'siteSubscription']), $filters) ->latest('id') ->paginate(10) ->withQueryString(); $baseQuery = $this->applyFilters(PlatformOrder::query(), $filters); // 同步失败原因聚合(Top 5):用于运营快速判断“常见失败原因” // 注意:这里用 JSON_EXTRACT 做 group by,MySQL 会返回带引号的 JSON 字符串,展示时做一次 trim 处理。 $failedReasonRows = (clone $baseQuery) ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NOT NULL") ->selectRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') as reason, count(*) as cnt") ->groupBy('reason') ->orderByDesc('cnt') ->limit(5) ->get(); $failedReasonStats = $failedReasonRows->map(function ($row) { $reason = (string) ($row->reason ?? ''); $reason = trim($reason, "\" "); return [ 'reason' => $reason !== '' ? $reason : '(空)', 'count' => (int) ($row->cnt ?? 0), ]; })->values()->all(); return view('admin.platform_orders.index', [ 'orders' => $orders, 'filters' => $filters, 'filterOptions' => [ 'statuses' => $this->statusLabels(), 'paymentStatuses' => $this->paymentStatusLabels(), ], 'merchants' => PlatformOrder::query()->with('merchant') ->select('merchant_id') ->whereNotNull('merchant_id') ->distinct() ->get() ->pluck('merchant') ->filter() ->unique('id') ->values(), 'plans' => PlatformOrder::query()->with('plan') ->select('plan_id') ->whereNotNull('plan_id') ->distinct() ->get() ->pluck('plan') ->filter() ->unique('id') ->values(), 'statusLabels' => $this->statusLabels(), 'paymentStatusLabels' => $this->paymentStatusLabels(), 'summaryStats' => [ 'total_orders' => (clone $baseQuery)->count(), 'paid_orders' => (clone $baseQuery)->where('payment_status', 'paid')->count(), 'activated_orders' => (clone $baseQuery)->where('status', 'activated')->count(), 'synced_orders' => (clone $baseQuery) ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NOT NULL") ->count(), 'failed_sync_orders' => (clone $baseQuery) ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NOT NULL") ->count(), 'unsynced_orders' => (clone $baseQuery) ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NULL") ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NULL") ->count(), 'total_payable_amount' => (float) ((clone $baseQuery)->sum('payable_amount') ?: 0), 'total_paid_amount' => (float) ((clone $baseQuery)->sum('paid_amount') ?: 0), 'syncable_orders' => (clone $baseQuery) ->where('payment_status', 'paid') ->where('status', 'activated') ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NULL") ->count(), 'batch_synced_24h_orders' => (function () use ($baseQuery) { $since = now()->subHours(24)->format('Y-m-d H:i:s'); $q = (clone $baseQuery) ->whereRaw("JSON_EXTRACT(meta, '$.batch_activation.at') IS NOT NULL"); $driver = $q->getQuery()->getConnection()->getDriverName(); if ($driver === 'sqlite') { $q->whereRaw("JSON_EXTRACT(meta, '$.batch_activation.at') >= ?", [$since]); } else { $q->whereRaw("JSON_UNQUOTE(JSON_EXTRACT(meta, '$.batch_activation.at')) >= ?", [$since]); } return $q->count(); })(), ], 'failedReasonStats' => $failedReasonStats, ]); } public function show(Request $request, PlatformOrder $order): View { $this->ensurePlatformAdmin($request); $order->loadMissing(['merchant', 'plan', 'siteSubscription']); return view('admin.platform_orders.show', [ 'order' => $order, 'statusLabels' => $this->statusLabels(), 'paymentStatusLabels' => $this->paymentStatusLabels(), ]); } public function activateSubscription(Request $request, PlatformOrder $order, SubscriptionActivationService $service): RedirectResponse { $admin = $this->ensurePlatformAdmin($request); try { $subscription = $service->activateOrder($order->id, $admin->id); // 同步成功:清理失败记录(若存在) $meta = (array) ($order->meta ?? []); data_forget($meta, 'subscription_activation_error'); $order->meta = $meta; $order->save(); } catch (\Throwable $e) { // 同步失败:写入错误信息,便于运营排查(可治理) $meta = (array) ($order->meta ?? []); data_set($meta, 'subscription_activation_error', [ 'message' => $e->getMessage(), 'at' => now()->toDateTimeString(), 'admin_id' => $admin->id, ]); $order->meta = $meta; $order->save(); return redirect()->back()->with('error', '订阅同步失败:' . $e->getMessage()); } return redirect()->back()->with('success', '订阅已同步:' . $subscription->subscription_no); } public function markPaidAndActivate(Request $request, PlatformOrder $order, SubscriptionActivationService $service): RedirectResponse { $admin = $this->ensurePlatformAdmin($request); // 最小状态推进:将订单标记为已支付 + 已生效,并补齐时间与金额字段 $now = now(); $order->payment_status = 'paid'; $order->status = 'activated'; $order->paid_at = $order->paid_at ?: $now; $order->activated_at = $order->activated_at ?: $now; $order->paid_amount = $order->paid_amount > 0 ? $order->paid_amount : $order->payable_amount; $order->save(); // 立刻同步订阅 try { $subscription = $service->activateOrder($order->id, $admin->id); $meta = (array) ($order->meta ?? []); data_forget($meta, 'subscription_activation_error'); $order->meta = $meta; $order->save(); } catch (\Throwable $e) { $meta = (array) ($order->meta ?? []); data_set($meta, 'subscription_activation_error', [ 'message' => $e->getMessage(), 'at' => now()->toDateTimeString(), 'admin_id' => $admin->id, ]); $order->meta = $meta; $order->save(); return redirect()->back()->with('error', '订单已标记为已支付/已生效,但订阅同步失败:' . $e->getMessage()); } return redirect()->back()->with('success', '订单已标记支付并生效,订阅已同步:' . $subscription->subscription_no); } public function export(Request $request): StreamedResponse { $this->ensurePlatformAdmin($request); $filters = [ 'status' => trim((string) $request->query('status', '')), 'payment_status' => trim((string) $request->query('payment_status', '')), 'merchant_id' => trim((string) $request->query('merchant_id', '')), 'plan_id' => trim((string) $request->query('plan_id', '')), 'fail_only' => (string) $request->query('fail_only', ''), 'synced_only' => (string) $request->query('synced_only', ''), 'sync_status' => trim((string) $request->query('sync_status', '')), 'keyword' => trim((string) $request->query('keyword', '')), // 只看“可同步订阅”的订单:已支付 + 已生效 + 未同步(用于运营快速处理) 'syncable_only' => (string) $request->query('syncable_only', ''), // 只看最近 24 小时批量同步过的订单(可治理追踪) 'batch_synced_24h' => (string) $request->query('batch_synced_24h', ''), ]; $includeMeta = (string) $request->query('include_meta', '') === '1'; $query = $this->applyFilters( PlatformOrder::query()->with(['merchant', 'plan', 'siteSubscription']), $filters )->orderBy('id'); $filename = 'platform_orders_' . now()->format('Ymd_His') . '.csv'; return response()->streamDownload(function () use ($query, $includeMeta) { $out = fopen('php://output', 'w'); // UTF-8 BOM,避免 Excel 打开中文乱码 fwrite($out, "\xEF\xBB\xBF"); $headers = [ 'ID', '订单号', '站点', '套餐', '订单类型', '订单状态', '支付状态', '应付金额', '已付金额', '下单时间', '支付时间', '生效时间', '同步状态', '订阅号', '订阅到期', '同步时间', '同步失败原因', '同步失败时间', ]; if ($includeMeta) { $headers[] = '原始meta(JSON)'; } fputcsv($out, $headers); $query->chunkById(500, function ($orders) use ($out, $includeMeta) { foreach ($orders as $order) { $syncedId = (int) data_get($order->meta, 'subscription_activation.subscription_id', 0); $syncErr = (string) (data_get($order->meta, 'subscription_activation_error.message') ?? ''); if ($syncedId > 0) { $syncStatus = '已同步'; } elseif ($syncErr !== '') { $syncStatus = '同步失败'; } else { $syncStatus = '未同步'; } $row = [ $order->id, $order->order_no, $order->merchant?->name ?? '', $order->plan_name ?: ($order->plan?->name ?? ''), $order->order_type, $order->status, $order->payment_status, (float) $order->payable_amount, (float) $order->paid_amount, optional($order->placed_at)->format('Y-m-d H:i:s') ?: '', optional($order->paid_at)->format('Y-m-d H:i:s') ?: '', optional($order->activated_at)->format('Y-m-d H:i:s') ?: '', $syncStatus, $order->siteSubscription?->subscription_no ?: '', optional($order->siteSubscription?->ends_at)->format('Y-m-d H:i:s') ?: '', (string) (data_get($order->meta, 'subscription_activation.synced_at') ?? ''), $syncErr, (string) (data_get($order->meta, 'subscription_activation_error.at') ?? ''), ]; if ($includeMeta) { $row[] = json_encode($order->meta, JSON_UNESCAPED_UNICODE | JSON_UNESCAPED_SLASHES); } fputcsv($out, $row); } }); fclose($out); }, $filename, [ 'Content-Type' => 'text/csv; charset=UTF-8', ]); } public function batchActivateSubscriptions(Request $request, SubscriptionActivationService $service): RedirectResponse { $admin = $this->ensurePlatformAdmin($request); // 支持两种 scope: // - scope=filtered:只处理当前筛选范围内的订单(更安全,默认) // - scope=all:处理全部订单(谨慎) $scope = (string) $request->input('scope', 'filtered'); $filters = [ 'status' => trim((string) $request->input('status', '')), 'payment_status' => trim((string) $request->input('payment_status', '')), 'merchant_id' => trim((string) $request->input('merchant_id', '')), 'plan_id' => trim((string) $request->input('plan_id', '')), 'fail_only' => (string) $request->input('fail_only', ''), 'synced_only' => (string) $request->input('synced_only', ''), 'sync_status' => trim((string) $request->input('sync_status', '')), 'keyword' => trim((string) $request->input('keyword', '')), 'syncable_only' => (string) $request->input('syncable_only', ''), 'batch_synced_24h' => (string) $request->input('batch_synced_24h', ''), ]; // 防误操作:批量同步默认要求先勾选“只看可同步”,避免无意识扩大处理范围 if ($scope === 'filtered' && ($filters['syncable_only'] ?? '') !== '1') { return redirect()->back()->with('warning', '为避免误操作,请先在筛选条件中勾选「只看可同步」,再执行批量同步订阅。'); } // 防误操作:scope=all 需要二次确认 if ($scope === 'all' && (string) $request->input('confirm', '') !== 'YES') { return redirect()->back()->with('warning', '为避免误操作,执行全量批量同步前请在确认框输入 YES。'); } $query = PlatformOrder::query(); if ($scope === 'filtered') { $query = $this->applyFilters($query, $filters); } // 只处理“可同步”的订单(双保险,避免误操作) $query = $query ->where('payment_status', 'paid') ->where('status', 'activated') ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NULL"); $limit = (int) $request->input('limit', 50); $limit = max(1, min(500, $limit)); $matchedTotal = (clone $query)->count(); // 默认按最新订单优先处理:避免 seed/demo 数据干扰测试,同时也更符合“先处理新问题”的运营直觉 $orders = $query->orderByDesc('id')->limit($limit)->get(['id']); $processed = $orders->count(); $success = 0; $failed = 0; $failedReasonCounts = []; foreach ($orders as $orderRow) { try { $service->activateOrder($orderRow->id, $admin->id); // 轻量审计:记录批量同步动作(方便追溯) $order = PlatformOrder::query()->find($orderRow->id); if ($order) { $meta = (array) ($order->meta ?? []); $audit = (array) (data_get($meta, 'audit', []) ?? []); $nowStr = now()->toDateTimeString(); $audit[] = [ 'action' => 'batch_activate_subscription', 'scope' => $scope, 'at' => $nowStr, 'admin_id' => $admin->id, ]; data_set($meta, 'audit', $audit); // 便于筛选/统计:记录最近一次批量同步信息(扁平字段) data_set($meta, 'batch_activation', [ 'at' => $nowStr, 'admin_id' => $admin->id, 'scope' => $scope, ]); $order->meta = $meta; $order->save(); } $success++; } catch (\Throwable $e) { $failed++; $reason = trim((string) $e->getMessage()); $reason = $reason !== '' ? $reason : '未知错误'; $failedReasonCounts[$reason] = ($failedReasonCounts[$reason] ?? 0) + 1; // 批量同步失败也需要可治理:写入失败原因到订单 meta,便于后续筛选/导出/清理 $order = PlatformOrder::query()->find($orderRow->id); if ($order) { $meta = (array) ($order->meta ?? []); data_set($meta, 'subscription_activation_error', [ 'message' => $reason, 'at' => now()->toDateTimeString(), 'admin_id' => $admin->id, ]); $order->meta = $meta; $order->save(); } } } $msg = '批量同步订阅完成:成功 ' . $success . ' 条,失败 ' . $failed . ' 条(命中 ' . $matchedTotal . ' 条,本次处理 ' . $processed . ' 条,limit=' . $limit . ')'; if ($failed > 0 && count($failedReasonCounts) > 0) { arsort($failedReasonCounts); $top = array_slice($failedReasonCounts, 0, 3, true); $topText = collect($top)->map(function ($cnt, $reason) { $reason = mb_substr((string) $reason, 0, 60); return $reason . '(' . $cnt . ')'; })->implode(';'); $msg .= ';失败原因Top:' . $topText; } return redirect()->back()->with('success', $msg); } public function clearSyncErrors(Request $request): RedirectResponse { $this->ensurePlatformAdmin($request); // 支持两种模式: // - scope=all(默认):清理所有订单的失败标记 // - scope=filtered:仅清理当前筛选结果命中的订单(更安全) $scope = (string) $request->input('scope', 'all'); $filters = [ 'status' => trim((string) $request->input('status', '')), 'payment_status' => trim((string) $request->input('payment_status', '')), 'merchant_id' => trim((string) $request->input('merchant_id', '')), 'plan_id' => trim((string) $request->input('plan_id', '')), 'fail_only' => (string) $request->input('fail_only', ''), 'synced_only' => (string) $request->input('synced_only', ''), 'sync_status' => trim((string) $request->input('sync_status', '')), 'keyword' => trim((string) $request->input('keyword', '')), 'syncable_only' => (string) $request->input('syncable_only', ''), 'batch_synced_24h' => (string) $request->input('batch_synced_24h', ''), ]; $query = PlatformOrder::query() ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NOT NULL"); if ($scope === 'filtered') { $query = $this->applyFilters($query, $filters); } $orders = $query->get(['id', 'meta']); $matched = $orders->count(); $cleared = 0; foreach ($orders as $order) { $meta = (array) ($order->meta ?? []); if (! data_get($meta, 'subscription_activation_error')) { continue; } data_forget($meta, 'subscription_activation_error'); // 轻量审计:记录清理动作(不做独立表,先落 meta,便于排查) $audit = (array) (data_get($meta, 'audit', []) ?? []); $audit[] = [ 'action' => 'clear_sync_error', 'scope' => $scope, 'at' => now()->toDateTimeString(), 'admin_id' => $this->platformAdminId($request), ]; data_set($meta, 'audit', $audit); $order->meta = $meta; $order->save(); $cleared++; } $msg = $scope === 'filtered' ? '已清除当前筛选范围内的同步失败标记:' : '已清除全部订单的同步失败标记:'; return redirect()->back()->with('success', $msg . $cleared . ' 条(命中 ' . $matched . ' 条)'); } protected function applyFilters(Builder $query, array $filters): Builder { return $query ->when($filters['status'] !== '', fn (Builder $builder) => $builder->where('status', $filters['status'])) ->when($filters['payment_status'] !== '', fn (Builder $builder) => $builder->where('payment_status', $filters['payment_status'])) ->when(($filters['merchant_id'] ?? '') !== '', fn (Builder $builder) => $builder->where('merchant_id', (int) $filters['merchant_id'])) ->when(($filters['plan_id'] ?? '') !== '', fn (Builder $builder) => $builder->where('plan_id', (int) $filters['plan_id'])) ->when(($filters['fail_only'] ?? '') !== '', function (Builder $builder) { // 只看同步失败:meta.subscription_activation_error.message 存在即视为失败 $builder->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NOT NULL"); }) ->when(($filters['synced_only'] ?? '') !== '', function (Builder $builder) { // 只看已同步:meta.subscription_activation.subscription_id 存在即视为已同步 $builder->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NOT NULL"); }) ->when(($filters['sync_status'] ?? '') !== '', function (Builder $builder) use ($filters) { // 同步状态筛选:unsynced / synced / failed if (($filters['sync_status'] ?? '') === 'synced') { $builder->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NOT NULL") ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NULL"); } elseif (($filters['sync_status'] ?? '') === 'failed') { $builder->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NOT NULL"); } elseif (($filters['sync_status'] ?? '') === 'unsynced') { $builder->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NULL") ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation_error.message') IS NULL"); } }) ->when(($filters['keyword'] ?? '') !== '', function (Builder $builder) use ($filters) { // 关键词搜索:订单号 / 站点名称 / 订阅号 $kw = trim((string) ($filters['keyword'] ?? '')); if ($kw === '') { return; } $builder->where(function (Builder $q) use ($kw) { $q->where('order_no', 'like', '%' . $kw . '%') ->orWhere('order_type', 'like', '%' . $kw . '%') ->orWhere('plan_name', 'like', '%' . $kw . '%') ->orWhereHas('merchant', function (Builder $mq) use ($kw) { $mq->where('name', 'like', '%' . $kw . '%') ->orWhere('slug', 'like', '%' . $kw . '%'); }) ->orWhereHas('siteSubscription', function (Builder $sq) use ($kw) { $sq->where('subscription_no', 'like', '%' . $kw . '%'); }); if (ctype_digit($kw)) { $q->orWhere('id', (int) $kw); } }); }) ->when(($filters['syncable_only'] ?? '') !== '', function (Builder $builder) { // 只看可同步:已支付 + 已生效 + 尚未写入 subscription_activation.subscription_id $builder->where('payment_status', 'paid') ->where('status', 'activated') ->whereRaw("JSON_EXTRACT(meta, '$.subscription_activation.subscription_id') IS NULL"); }) ->when(($filters['batch_synced_24h'] ?? '') !== '', function (Builder $builder) { // 只看最近 24 小时批量同步过的订单(基于 meta.batch_activation.at) $since = now()->subHours(24)->format('Y-m-d H:i:s'); $builder->whereRaw("JSON_EXTRACT(meta, '$.batch_activation.at') IS NOT NULL"); // sqlite 测试库没有 JSON_UNQUOTE(),需要做兼容 $driver = $builder->getQuery()->getConnection()->getDriverName(); if ($driver === 'sqlite') { $builder->whereRaw("JSON_EXTRACT(meta, '$.batch_activation.at') >= ?", [$since]); } else { $builder->whereRaw("JSON_UNQUOTE(JSON_EXTRACT(meta, '$.batch_activation.at')) >= ?", [$since]); } }); } protected function statusLabels(): array { return [ 'pending' => '待处理', 'paid' => '已支付', 'activated' => '已生效', 'cancelled' => '已取消', 'refunded' => '已退款', ]; } protected function paymentStatusLabels(): array { return [ 'unpaid' => '未支付', 'paid' => '已支付', 'partially_refunded' => '部分退款', 'refunded' => '已退款', 'failed' => '支付失败', ]; } }